services

Ad Hoc Services

Ad Hoc

Our ad hoc service option is an excellent alternative for health systems that do not want to commit to a full-time resource for an extended period. By offering this tailored approach, Liberty Solutions enables businesses to scale their IT resources dynamically in response to specific project requirements, emergencies, or growth phases. You can avoid overpaying for a full-time staff member when your needs are intermittent or project-based while ensuring that you receive top-tier IT support whenever the situation demands it.

How It Works...

Flexible Hours: Our Ad Hoc Services allow you to set up a flexible, bucket-of-hours contract. Consultants can work as needed, during or outside regular operating hours, providing maximum flexibility.
Vetted Consultants: We ensure that each consultant is personally vetted to match the specialized knowledge and expertise required to support your project so you get the right skills for the job.
No Hour Requirements: There’s no commitment to a minimum or maximum number of hours. Our bucket-of-hours approach allows you to use as much or as little as needed without committing to prepayment or charges for unused hours.
Tailored Resource Delivery: If your project requires multiple skill sets, we offer solutions that fit your needs:
- Multiple resources within the same hour bucket to cover different aspects of your project
- One consultant with a diverse skill set capable of supporting multiple projects across various department
Consistent Consultant Assignment: To reduce onboarding time and ensure continuity, we offer the option to keep the same consultant working on your project across contracts. This helps maintain system familiarity and provides a smooth transition between phase
Collaborative Turnaround Time: We recognize the importance of quick turnaround and work closely with clients to define the scope of work and establish clear expectations regarding issue resolution timeframes, ensuring timely and effective support.

Common Uses

Internal Staff Training

Providing targeted training for internal teams to enhance their skills and knowledge of systems and processes

Expert-Level Report Writing

Offering specialized expertise in creating detailed, high-quality reports to support decision-making.

IT Analyst Duties

Delivering experienced IT analysis to address technical challenges, optimize processes, and support system improvements.

Ancillary IT Functions

Supporting supplementary IT tasks, such as system maintenance, upgrades, and other essential functions beyond core operations.

Ticket Queue Monitoring and Break/Fix Support

Managing ticket queues and resolving technical issues to ensure smooth system operations and minimize downtime.

Interface Development and Support

Developing and maintaining system interfaces to ensure seamless communication between platforms and streamline operations.

System Troubleshooting/Optimization

Diagnosing system issues and optimizing performance to enhance efficiency and reliability across operations.

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